We're sorry you're having difficulty.

I don't know my member user id.

If you've logged into the website before or are a current API member your userid is the email you used when setting up your profile.  Our website has "Members Only" areas and can be accessed by paid members only.   If you've joined for the first time it can take up to 48 hours before your membership application is approved and your password emailed.  

I'm not a member but want to register for the festival and don't have a user id.

Click on the appropriate event registration fee.  The next screen has three options:  1) If you are a member login here  2) Non-member Returning Attendee Login Area - you will use your registrant id from previous registrations.  If you do not know it just click on the "Click here to retrieve your registrant id" and enter your email.  You will receive your registrant id via email.  3)  If you are new to the website click "Create New Profile" and complete the required information.

I don't know my password.

Go to the AIPF homepage.  In the upper right hand corner of the page in the "Member Login" box click on the "Forgot Password" link.  You will then be prompted to enter your email address.  Click submit and a password will be emailed to you.  If you don't receive it within a minute please check your spam folder.  You can also type www.aipf.org/password in your address bar.

Retrieve Password from Login Screen.

At any member login screen you can enter your email address in the "Userid" field.  Leave the "password" field blank, and click "Login."  You will receive your password via email within a few minutes.  You can use this information to log in.  If you don't receive it within a minute please check your spam folder.

Has my membership expired?

To check on the status of your membership, log in to the AIPF website.  (Instructions above)  Once you are logged in, choose "View/Edit Profile," in the upper right hand corner of the screen.  Your current membership is listed at the bottom of your member profile page - look for the end date on your most recent membership transaction.

Nothing is working and I hate technology.

If you've tried the above troubleshooting tips and the website still isn't working for you please email aipfest@outlook.com  for assistance.  API/AIPF is a volunteer run nonprofit organization and it can take up to 48 hours for a response.